CUSTOMER

WE'RE ON for creating the best possible experiences for our customers.

Welcome to our Customer Group, where WE'RE ON for creating the best possible experiences for our customers. Our teams are united by a customer obsession like no one else. We're driven to create the best social entertainment experience, all while leading in customer care and community. 

Collaboration is at the heart of our success - we Spark Change, Play Fair, and Raise the Roof in everything we do, with a steadfast commitment to safer gambling and responsible entertainment.

Our Data and Analytics team harness cutting-edge technology to drive scaled personalisation, prioritising customer wellbeing at every step.

We lead the way in safer gambling practices, utilising advanced analytics to profile customers and intercept potential problem gamblers earlier.

Working with us means not only advancing your skills in data analytics, but being part of shaping the industry, driving engagement, and making a difference. 

As finalists in three categories of the 2023 Adobe Experience Maker Awards, we're leading the way in revolutionising entertainment and customer experiences.

Join our culture of creativity, collaboration, and continuous growth, where you can make a real impact on shaping the future of entertainment.

Witness the impact firsthand, just like Saeed Colley, as he headed to New York to represent us at the Adobe Experience Maker Awards.

Adobe Awards Saeed UPDATED.mp4

Our Key Segments and Value team is a driving force behind our differentiation. Specialising in personalised account management for our premium customers, they're known for creating industry-leading promotions and extraordinary entertainment experiences.

Our Product and Design team creates experiences our customers love. We leverage our innovation pipeline to be first to market and bring industry-leading products and services to our customers.

Looking to jumpstart your career in trading? Our Trading team of over 100 experts handles Fixed Odds betting globally, 24/7, across racing and sports.

From setting and adjusting odds to monitoring markets, managing risks, and innovating new strategies, you will help to ensure seamless customer experiences for millions worldwide.

With a flexible rotating roster, you'll gain invaluable experience in a fast-paced, innovative environment.

Trader_Social_v1_1.mp4

Come belong where the action is!

Customer

Respect@Work Position Statement (Dec 2023) (1).pdf

Respect@Work Position Statement

Tabcorp Modern Slavery Statement 2024.pdf

Modern Slavery Statement 2024

Tabcorp 2024 Corporate Governance Statement.pdf

Tabcorp Corporate Governance Statement 2024

ASX Appendix 4G 2024.pdf

Appendix 4G - Key to 2024 Corporate Governance Disclosures

Brett Chenoweth is a Director of EVT Limited (from December 2022), and holds various unlisted company directorships including CDC Data Centres, Retire Australia, One New Zealand Group Limited (previously Vodafone New Zealand Limited), Madman Entertainment and Surfing Australia Limited.

Brett Chenoweth

Bruce Akhurst serves as an Executive Director on an interim basis while MD & CEO Elect, Gillon McLachlan, undergoes the required regulatory approvals process. Bruce served as Chairman from June 2022 to October 2024.

Bruce Akhurst

David Gallop AM is Chairman of Step One Clothing Limited (from October 2021), Venues NSW and Alacria Pty Ltd. He is also on the Board of Cricket NSW. 

David Gallop AM

Janette Kendall is a Director of Vicinity Centres (from December 2017) and KM Property Funds Limited.

Janette Kendall

Raelene Murphy is a Director of Bega Cheese Limited (from June 2015) and Integral Diagnostics Limited (from October 2017). 

Raelene Murphy

Karen Stocks is currently Vice President, Global Measurement Solutions at Google Inc.

Karen Stocks

Gillon McLachlan joined Tabcorp on 5 August 2024 in an Observer capacity, and will assume the role of Managing Director and Chief Executive Officer upon receipt of all necessary regulatory approvals.

Gillon McLachlan

Sharon Broadley joined Tabcorp in October 2010 as General Manager Talent and Organisational Development and was Tabcorp’s General Manager Employee Experience. She commenced as Chief People Officer of Tabcorp in June 2022 following the completion of Tabcorp’s demerger of its former Lotteries and Keno business.

Sharon Broadley

Robert Fraser commenced as Chief Technology and Transformation Officer in December 2024. He was previously Chief Transformation Officer from January 2023 and General Manager Transformation and Separation at Tabcorp from April 2022. 

Robert Fraser

Mark Howell commenced as Tabcorp’s Chief Financial Officer in April 2024 (subject to regulatory approval).

Mark Howell

Narelle McKenzie commenced as Chief Legal Officer in December 2024.

Narelle McKenzie

Paul O’Rourke commenced as Chief Risk Officer in June 2024.

Paul O'Rourke

Jarrod Villani commenced as Tabcorp’s Chief Commercial and Media Officer in December 2024.

Jarrod Villani

18 weeks of fully flexible paid parental leave.

Paid Leave

Leave for IVF, pregnancy-related illness or loss.

Parental Support

More flexibility to balance your work and personal life.

Purchased Leave

Options to work in ways that suit families.

Flexible Work

Up to four weeks paid leave which can be taken flexibly for any gender affirmation-related activity.

This could include flexible hours, temporary adjustments to work responsibilities or working from home.

A financial allowance of up to $2,500 (net of any withholding or other amount) for costs related to any part of the gender affirmation process.

Financial Allowance

Up to 10 days’ gender support leave to care for a family member or someone in your household who is going through a gender affirmation process.

Carer's Leave

Federal Government’s Workplace Gender Equality Employer of Choice for the seventh year running.

Employer of Choice

To help reduce gender imbalance across our work environment.

Women’s Mentoring Program

Gender balance is addressed throughout Tabcorp training.

Education

Continually updated targets for percentages in Senior Management positions.

CUSTOMER

WE'RE ON for creating the best possible experiences for our customers.

Our Customer Group

Our Data and Analytics Team

Our Digital Marketing Team

Our Key Segments and Value Team

Our Product and Design Team

Our Trading Team

Come belong where the action is!